Stop renting software. Start owning your systems.
SaaS tools are rented and limited. Dogwood builds you a house you actually own — on infrastructure you control. You only pay for the electricity, and we stay on as your property manager to keep it secure, optimized, and growing with you.
Sound familiar?
Paying for software you're not fully using
No one to call when something breaks or needs a change
Tools and databases that don't talk to each other
Manual workarounds because no one set things up properly
Everything depends on one person who "just knows how it works"
If any of these feel familiar, you’re in the right place.
See how we can help →Who We Help
Here's what we actually build.
Real examples of what's possible, in plain language.
Never lose a lead to a missed call again
When a potential customer calls and no one answers, they call the next company on the list. An automated intake system captures the inquiry — from your website, a missed call, or a text — logs the job details, and sends a response within minutes. No more chasing leads that went cold because you were on a job site.
Before
Missed calls pile up. Owner checks voicemail at end of day. Half the leads have already moved on.
After
Every inquiry gets an instant response. Job details captured automatically. Owner sees a clean summary, not a voicemail stack.
Ask your own documents a question
Your organization has years of program reports, past grant applications, outcome data, and policy documents. An internal AI assistant lets staff ask plain-language questions — "what outcomes did we report to our funders last year?" — and get sourced answers in seconds. No more digging through shared drives before a deadline. Nothing ever leaves your systems.
Before
Grant writing takes days of hunting for the right numbers and language buried in old documents.
After
Staff ask a question, get a sourced answer, and spend their time writing — not searching.
You’re already paying for the tool. Let’s make it work.
A nonprofit is managing volunteers in spreadsheets and sending group texts manually — while paying for a CRM that can do all of it. We audit what they have, configure the features they’re not using, build the integrations they didn’t know were possible, and train the team to actually use it. No new software. Just the software they already own, working the way it should.
Before
Staff track everything in spreadsheets because “we could never figure out the system.” CRM sits mostly unused.
After
Volunteer scheduling, communications, and reporting all run through the CRM they already pay for. Staff finally trust the tool.
What We Do
Transparent pricing. Built for your business. No long-term lock-in.
Most clients start with a discovery session, then move into a focused implementation.
Intro Call
Free — 30 minutesA no-pressure conversation to see if there's a fit. We'll talk through your business, your pain points, and what's possible.
- No commitment required
- Get a clear sense of what's possible
- Ask questions, get honest answers
Discovery Session
$500 CAD + HSTA deep dive into your workflows, tools, and operations. We identify where automation, better tooling, or system improvements can have the biggest impact and hand you a clear roadmap.
- Full workflow & tool audit
- Opportunity Summary document
- Prioritized roadmap
- Fee credited toward booked work
Workflow & Automation
$3,500 – $7,000 CAD + HSTAutomate the repetitive work that's slowing you down — and get more out of the tools you already have.
- Simple projects: $3,500 – $5,000
- Moderate projects: $5,000 – $7,000
- Existing tool optimization & integration
- Inquiry capture & routing
- Workflow automation
- Training & documentation included
Custom Systems
From $12,000 CAD + HSTWhen existing tools aren't enough — purpose-built systems for your specific needs, whether that's AI, data pipelines, integrations, or operational tools.
- Single-purpose: $12K – $15K
- Multi-function: $15K – $18K
- Phased builds: $20K+
- Training & documentation included
Retainer — Basic
$500/month CAD + HSTKeep things running, secure, and improving. Your systems stay healthy and you always have someone to call.
- Monthly health & security audit
- 2–4 hours of change requests
- Managed AWS account & guardrails
Retainer — Pro
$1,250/month CAD + HSTEverything in Basic, plus dedicated strategy time to plan what's next and make sure your systems grow with you.
- Everything in the Basic retainer
- 2 strategy calls per month
- Roadmap planning & prioritization
- Proactive recommendations
How It Works
Discover
We spend time understanding your workflows, tools, and pain points — before recommending anything.
Design
We outline a simple, practical solution scoped to what will actually make a difference.
Implement
We build and integrate the system, keeping you informed throughout the process.
Enable
We ensure your team can use what we built, and provide ongoing support to keep things running.
About Dogwood Systems
Dogwood Systems was founded by Mallory Grills, a technical product leader with over 15 years of experience, including roles at Capital One and Amazon. Based in the Greater Toronto Area, serving small businesses and nonprofits across Ontario.
The company is built on a simple idea: most organizations don't need complex systems — they need practical ones that actually make day-to-day work easier.
By combining product thinking, technical expertise, and systems design, Dogwood Systems helps small businesses, nonprofits, and community organizations reduce manual work and operate more efficiently — using the right tools for the job, whether that involves AI or not.
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Book a free 30-minute call to explore what's possible.
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