Reduce manual work and run your business more efficiently with practical AI
Dogwood Systems helps small businesses and nonprofits cut manual work and run more efficiently — without the complexity or the hype.
Sound familiar?
Missed or poorly managed customer inquiries
Slow or inconsistent follow-ups
Manual coordination across calls, texts, and spreadsheets
Disorganized job or task tracking
Everything running through one person
If any of these feel familiar, you’re in the right place.
See how we can help →Who We Help
50+ volunteers. Zero scheduling chaos.
A church running 5 weekly kids’ programs and seasonal events needs to coordinate 50+ volunteers across shifting schedules — tracking contact info, training dates, and Vulnerable Sector check status. With Dogwood Systems, that becomes an automated system that sends shift reminders, flags expiring certifications, and gives volunteers a simple way to find their own coverage. Staff spend less time on coordination and more time on the work that matters. All data handled with privacy compliance in mind.
Less time writing grants. More time doing the work.
Nonprofits spend hours pulling together information for grant applications — the ones that determine whether programs run next year. Dogwood Systems can put an internal AI assistant in place that lets staff ask plain-language questions and instantly surface relevant content from their own documents. Grant writing that took days takes hours. No data ever leaves their systems.
Never miss another lead.
A local HVAC company losing leads through missed calls and slow follow-ups can replace that chaos with an automated intake system — handling inquiries from phone and web, capturing job details, triaging by urgency, and routing to the right technician. The owner stops being the bottleneck. Response times drop from hours to minutes.
What We Do
Transparent pricing. Practical work. No long-term lock-in.
Most clients start with a discovery session, then move into a focused implementation.
Intro Call
Free — 30 minutesA no-pressure conversation to see if there's a fit. We'll talk through your business, your pain points, and what's possible.
- No commitment required
- Get a clear sense of what's possible
- Ask questions, get honest answers
Discovery Session
$500 CAD + HSTA deep dive into your workflows and operations. We identify where AI and automation can have the biggest impact and hand you a clear roadmap.
- Full workflow review
- Opportunity Summary document
- Prioritized roadmap
- Fee credited toward booked work
AI Workflow & Automation
$3,500 – $7,000 CAD + HSTAutomate the repetitive work that's slowing you down, using tools you may already have.
- Simple projects: $3,500 – $5,000
- Moderate projects: $5,000 – $7,000
- Inquiry capture & routing
- Automated follow-ups
- Workflow automation
Custom AI Systems
From $12,000 CAD + HSTWhen existing tools aren't enough — purpose-built AI systems for your specific needs.
- Single-purpose: $12K – $15K
- Multi-function: $15K – $18K
- Phased builds: $20K+
Training & Adoption
Bundled or standaloneEnsure your team can actually use what we build — practical, hands-on enablement.
- Guided walkthroughs
- Clear documentation
- Role-specific guidance
Ongoing Support
$300 – $500/month CAD + HSTKeep things running and improving after launch. Available as a monthly retainer.
- System maintenance
- Optimization & tuning
- Iterative improvements
How It Works
Discover
We spend time understanding your workflows, tools, and pain points — before recommending anything.
Design
We outline a simple, practical solution scoped to what will actually make a difference.
Implement
We build and integrate the system, keeping you informed throughout the process.
Enable
We ensure your team can use what we built, and provide ongoing support to keep things running.
About Dogwood Systems
Dogwood Systems was founded by Mallory Grills, a technical product leader with over 15 years of experience, including roles at Capital One and Amazon. Based in the Greater Toronto Area, serving small businesses and nonprofits across Ontario.
The company is built on a simple idea: most organizations don't need complex systems — they need practical ones that actually make day-to-day work easier.
By combining product thinking, technical expertise, and systems design, Dogwood Systems helps small businesses, nonprofits, and community organizations reduce manual work, improve responsiveness, and operate more efficiently using AI and automation.
Connect on LinkedInReady to simplify how your business runs?
Book a free 30-minute call to explore what's possible.
Book a Free 30-Minute Call